Hi, Ed, I apologize about my harsh words about killing someone, but it just makes my blood boil when the elderly are mistreated like that. I’ve seen a lot of cases, and it just gets me upset, but no one should be murdered, they should be properly trained in how to deal with the elderly. The elderly just don’t have a spokesperson to take care of them. Thanks.

Remorse

Correct. Training, not murder, is in order.—Ed. Note