Hi, Ed, I am calling about the person who complained about the Hamilton 911 system. I used to be an EMT in Mercer County. I think I can explain what happens when you call 911 locally. Your call goes directly to the area police department. You are questioned by them first. If they determine that your problem is a medical emergency your call is then transferred to Mercer County Emergency Medical Services in another building, miles away. There you have to explain your problem a second time to the people responsible for dispatching the EMTs and the paramedics. These people frequently offer immediate medical advice over the phone. Advice on how to help people in child birth, first aid for cuts, how to give CPR, etc. I know it is inconvenient and upsetting to the person waiting for help. But what seems like hours is usually minutes. The police don’t speak directly to the EMS, you will always be transferred. It may not be the easiest system but that’s what we got.

On Call

So the problem is all in our perception of time. That’s far out, man.—Ed. Note